Yes! We’d love to have you upgrade your subscription to an annual membership. You can upgrade your membership on your Account page.

You can cancel your account at any time by going to your Account page.

On your Account page, select "Account Security", then scroll to the "Payments" section. Click the 3 vertical dots to open a menu, then select "Cancel Plan". Confirm your cancellation and you’re all done. You’ll receive an email confirmation that cancellation was successful. 

Once you cancel your account you will retain access to the Academy until your current subscription period ends. You can of course rejoin anytime in the future!

Please cancel your account at least 24 hours BEFORE your next payment is due and avoid leaving it to the last minute. It is best to cancel at least 24 hours in advance of your billing date to ensure you are not charged due to time zone differences. We do not issue refunds for late cancellations. You will retain access to the Academy until your next payment is due, so you can cancel as far in advance as you would like.

At this time, we do not offer the option to pause your subscription. 

Please go to your Account page, select "Account Security", then scroll to the "Payments" section. Check that your membership subscription is showing as active.

If your subscription is current then please try logging out of your account, clearing your browser cache and then logging back in again.

If this does not fix the issue please contact us using the form below and let us know what page you are receiving this error for and the specific error that you’re seeing.

These things happen! Don’t worry though, your account will not be cancelled until your payment fails 3 times.

If you pay by credit card and you know that your card details have changed, then you can go to your Account page, then select "Billing Details" in the menu. Here you can update your billing information.
Once you change your card details your payment will be processed immediately.

Please contact us using the form below if you have any further questions about failed payments.

Please use the Contact Form below to let us know what issue you are having and where it is occurring. Please provide screenshots of the issue, if you are able to.

We don’t currently offer any one-to-one consultations or call options. Post your question in the Member Community for feedback.

The best place to ask is in the Flourishing With Fibromyalgia Member Community. Here other members and our admin team can answer your questions quickly.